Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the Avicenna Commerce Ltd website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Products & Pricing

We reserve the right to modify product descriptions, images, and prices at any time without notice. Prices are displayed in Ghana Cedis (GHS) unless otherwise specified. We make every effort to ensure accuracy but cannot guarantee that all information is error-free.

3. Orders & Payment

An order is only confirmed once payment has been successfully processed and you receive an order confirmation email. We reserve the right to cancel any order for reasons including stock unavailability, payment failure, or suspected fraud.

4. Delivery

Delivery timeframes are estimates and not guaranteed. Avicenna Commerce Ltd is not responsible for delays caused by circumstances beyond our control (weather, public holidays, third-party courier delays).

5. Returns & Refunds

Returns are subject to our Returns Policy. Refunds will be issued within 3–7 business days of receiving and inspecting the returned item.

6. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Avicenna Commerce Ltd and may not be reproduced without written permission.

7. Limitation of Liability

Avicenna Commerce Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services beyond the value of the original purchase.

8. Governing Law

These terms are governed by the laws of the Republic of Ghana. Any disputes shall be subject to the exclusive jurisdiction of Ghanaian courts.

9. Contact

Questions about these terms? Email us at legal@avicennacommerce.com.